Software & AI tooling studio

Software and AI tooling that removes the steps in between.

We map the process your team already runs, find the wasted motion in it, and build only the software that earns its place.

  • Web and native apps
  • Workflow automation
  • Applied AI
  • Internal tools
  • Systems integration

What we build

Five kinds of work, one goal: fewer steps per outcome.

Every engagement starts as a question about process, not technology. These are the five shapes the answer usually takes.

Web and native applications

Products your customers use and systems your staff lives in: a web application reachable from anywhere, an iOS or Android app when the work happens away from a desk, and one shared codebase behind both when that is the right call. Built to ship in slices, not in one long silence.

  • Web applications and portals
  • iOS and Android
  • Offline and field-ready
  • Auth, billing, and admin

Workflow automation

The handoffs, the re-typing, the copy-paste between two systems that were never introduced. We collapse them into one step that runs on its own and tells you when it does not.

  • Intake to fulfillment
  • Approvals and routing
  • Scheduled jobs and alerts

Applied AI, grounded in your documents

Assistants and classifiers that answer from your own policies, records, and history, with the source attached. No model guessing on your behalf, and no data leaving where you put it.

  • Retrieval over your records
  • Document extraction
  • Drafting and triage

Internal tools and dashboards

One screen your staff actually opens, laid out in the order the job happens, instead of four tabs and a spreadsheet that only one person understands.

  • Admin consoles
  • Operations dashboards
  • Intake and field forms

Integration and data plumbing

Your CRM, accounting, donor database, and spreadsheets holding the same numbers at the same time, without a person in the middle reconciling them every Friday.

  • APIs and webhooks
  • Sync and migration
  • Reporting pipelines

How we work

Map, prototype, instrument, scale. In that order, every time.

Each stage ends in something you keep, whether or not you continue with us.

Map

We sit with the people doing the work and write down every step, including the ones nobody documented. The map tends to find the savings before any code does.

You keep: a process map and a ranked list of what to fix first

Prototype

One narrow slice, working, in front of real users inside two weeks. Small enough to throw away, real enough to judge on your own data rather than on a demo.

You keep: a working prototype running on your data

Instrument

Before we widen anything, we measure it: minutes per case, error rate, queue depth, cost per run. Optimization you cannot see is a guess with a budget attached.

You keep: a measured baseline and the dashboard that shows it

Scale

Then we widen the path: more volume, more teams, the edge cases the prototype was allowed to ignore, and documentation so your staff runs it without calling us.

You keep: production rollout, documentation, and training

Built for the next order of magnitude

It should still hold at ten times the volume.

A fix that only works at today's numbers is a bottleneck with a later date on it. We design for the load you are growing into, then hand over something your own team can operate and change.

  • You own the stack. Code, data, and accounts stay in your name.
  • Nothing gets rolled out before it has a measured baseline.
  • Documented in plain language, so the next person can maintain it.

Who we work with

Small teams carrying more process than staff.

For businesses

Operations-heavy teams where growth has outrun the spreadsheet, and where one person has quietly become the integration between two systems.

  • Operations, trades, and field services
  • Professional services and client intake
  • E-commerce, inventory, and fulfillment

First engagement is fixed scope and fixed price

For nonprofits

We volunteer in this world, so we start from what a small staff and a rotating roster of volunteers can realistically maintain, not from what looks good in a demo.

  • Volunteer scheduling and onboarding
  • Donor, grant, and program reporting
  • Case, adoption, and program records
  • Website and data cleanup

Reduced nonprofit rate, and we work in the tools your funders already accept


Contact

Tell us the step that wastes the most time.

One email with that one sentence is enough for a useful first conversation. No deck, no discovery fee.

hello@hapticgrove.com

Los Angeles, California. Remote across the United States.

We reply within one business day.